Payment Policy

Payment Policy

Effective Date: January 2, 2025

At Auraplush™, we aim to provide a secure, seamless, and flexible checkout experience for all customers around the world. Below you’ll find everything you need to know about how payments are handled on our site.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Maestro

  • PayPal

  • Apple Pay / Google Pay (via Shopify Payments)

  • Shop Pay (for faster checkout experience on Shopify)

  • Local and international card processing supported via Shopify Payments

All payments are processed securely using encrypted technologies provided by our trusted providers: Shopify Payments and PayPal.

2. Payment Timing

  • All orders must be paid in full at the time of checkout.

  • Your card or PayPal account will be charged immediately upon placing your order.

3. Currency

  • Prices are displayed in your selected currency (GBP, USD, EUR, etc.).

  • You can change the currency using the currency selector (if available).

  • The final amount will be billed in the currency selected at checkout.

4. Payment Security

Your security is our top priority.
All transactions are SSL-encrypted and handled by PCI-compliant providers.
Auraplush™ does not store or have access to your payment details.

5. Failed Transactions

If your payment is declined:

  • Please double-check your card details or PayPal login

  • Try a different card or browser

  • Contact your bank or PayPal to verify the issue

  • If needed, reach out to us at support@auraplush.com

6. Taxes & Duties

  • VAT is included where applicable (UK, EU).

  • International customers may be subject to import duties or customs fees, which are the buyer’s responsibility.

7. Fraud Protection

We reserve the right to cancel or hold any order flagged for suspicious activity.
This includes mismatched billing/shipping addresses or unusually high-value orders.

If your order is placed on hold, we will contact you via email to verify your information.

8. Contact Us

For any questions related to payment:
📧 support@auraplush.com
We’re happy to help 💛